Industries

Old-world values, new-world capabilities

Everyone wants “a guy” or “a gal” they trust. That's not Siri, Alexa, or Jarvis. It's someone who shares contextual category knowledge, instills confidence in customer choices, meets customers where they are, and makes them feel secure. People love sharing their "guy" with friends and family. It's sticky and personal, and it generates retention and loyalty. The digital economy has struggled to replicate that familiarity, trust, and empathy. Umego fixes it.

Umego aligns these old-world values, built on compatibility and sustainability, with new-world business values of scalability and repeatability. These values are critical in industries with trusted advisor sales teams. We help them capture, harness, and prioritize local, personal, forward-looking, long-tail customer intelligence that unlocks and unleashes predictive brand experiences and drives revenue at scale.

Umego Benefits

Customer Prioritization: Determine the long-tail value and proportionate investment.
Human Capital Improvement: Make everyone your best salesperson.
Deep Learning Insights: Identify preferences, patterns, personality, and potential.
Emotional Intelligence: Offer personal, meaningful, caring, and empathetic connection.
Proactive Engagement: Anticipate needs and offer contextual care..
Continuous Learning and Development: Training based on conversational AI insights.
Roadmaps: Behavioral, competitive, product, and business insights.
Perpetual Feedback: Iteration, evolution, testing, & learning, 24/7/365.
Upper-Funnel Integration: Advertising, marketing, merchandising, and offers.
Privacy and Trust: 100% opt-in, tailored to meet individual customers needs.
Repeatable and Scalable business value: The new oil.